Regarding Covid-19 & Shows – Updated:  May 14th 2021

Please Read Regarding Reschedules / Refunds…

Obviously, this is a moving target that we are all dealing with although there is light at the end of the tunnel. We have rescheduled all of our pre-“roadmap-4” shows. We will endeavour to keep you fully updated on our web-site & on our social media outlets with any changes to events that we have scheduled.

If you can’t make the new date for a show that you have a ticket for, online ticket refunds via Ticketweb may be requested here.

https://help.ticketweb.co.uk/hc/en-gb/articles/360007687693-Can-I-have-a-refund-if-I-can-t-make-the-new-date-

Follow this link to request a full refund from TicketWeb.  For tickets purchased from The Brook box office directly, please contact the box office using the contact form on our website.  Keep hold of your tickets, and we will be able to process refunds once we get the box office open again.  If you are holding the tickets, we will ask you to send us a photo of your barcodes torn in half, this will save you having to post your physical tickets to us.  

Some of our shows use different ticket outlets (e.g. AGMP shows & Vinilo Shows) If you have purchased a ticket via a different ticket outlet you would need to contact the particular ticket outlet that you purchased from if you can’t make the new date. 

We will review Box Office hours as and when Government advice suggests that we can open again, as we need to close the service to protect our staff.