Venue Information

Pricing

Please note that from April 2026 ticket prices switch to the “Door” Price  on the day of the show. If you want cheaper tickets, please buy before the day.

Online Sales

Wherever you see the “Tickets” button you can click it and it will take you to TicketWeb’s secure site which deals with our online ticketing. You print out the “virtual ticket”, or bring it with you on your phone to the venue on the night, along with suitable identification.

Whatever you do, don’t buy or sell tickets through dodgy reseller sites like Viagogo, StubHub, or any other bunch of blaggards. They’re not official sellers, and getting a refund from them is about as easy as getting an encore from a mime artist.

And please — never-ever buy tickets on Facebook (for anything!). Those pages are full of scams, rogues, and scallywags, and your tickets will not be valid. You’ll end up out of pocket, disappointed, and standing outside while everyone else is inside having a great time.

If a show is not available online, it may not be completely confirmed, wait for a few days or check with the venue on 023 8055 5366

We like you buying on-line and this is why…

As with all online ticket sales, there is a booking fee, but we thought that TicketWeb offered the best deal to our customers & to us.  If you choose to buy on-line, part of the booking fee for each ticket comes back directly to The Brook from TicketWeb via their GVT Venue Restoration Fund Scheme.  This enables us to replace broken microphones, fix toilets, replace light bulbs & all the other things that break just before opening the doors!

Box office ticket sales

Our box office number is 023 8055 5366. Box office hours are 13:00 – 19:00 Wednesday to Saturday. Tickets bought by telephone can be picked up during box office hours anytime after the booking has been made, or they can be picked up on the night of the show.

Alternatively you can buy tickets in person from the box office either during the box office hours, or any other time that we have a show on, from 19:00 – closing time.

Tickets purchased at the box office do not incur any fees and are sold at face value.

On the night

If there are still tickets available, they can be purchased at the box office on the night of the show. Please note that tickets are more expensive on the day of the show in order to encourage you to buy in advance as this helps us to ensure that we have the correct number of staff for the evening.

Refunds

Purchased tickets are non-refundable.

The only circumstance in which refunds can be issued is if a show is cancelled or rescheduled.

However, if a show sells out completely, we will be happy to try to re-sell the tickets on to another customer on your behalf.  If we are able to re-sell the tickets for you, we will then refund the face value of the tickets. Any booking fees are non-refundable for online sales.

What to do if a show is cancelled

If you bought tickets online, you should receive an email from the online sales team informing you that the gig has been cancelled and your tickets will be refunded.

If you bought the tickets from us at the box office and we are holding the tickets, you will get a call from us on the number that you left when you booked the tickets to arrange a refund or exchange.

If you are holding the tickets, you should contact the box office to arrange a refund or an exchange. Alternatively, you can fill in this form to request a refund.

If the tickets are for an outside promoter show, and you have bought your tickets from another outlet, you should contact the seller direct.

Payment Information

We accept cash, Visa and Mastercard Credit/Debit payments.

We do not accept American Express cards.

Opening times and showtimes at the venue vary, depending on the day, the artist, and whether there is a support act on the night. The times shown on our website are given as a guide and will be subject to change. To avoid disappointment, please check the times on the day of the show in case there are any changes.

The show time stated on the event listing will be the start of the support act if there is one booked, or the main act if no support is booked. If there is a DJ Support, it will be the start of the DJ Set.

Occasionally we will run to 01:00 – this will be clearly advertised on the gig listing.

Bars will close promptly half an hour before closing! Closing is typically between 23:00 and midnight, depending on the night. If a show finishes early, we will probably close early.

We are an intimate, 500-capacity venue, with a layout designed to keep audiences close to the action. Most shows are standing on the ground floor, with tall stools positioned around the perimeter and limited seating available on the balcony.

For selected events, we may use a flexible layout, including cabaret-style seating, creating a more relaxed, up-close listening experience. Where this applies, it will always be clearly stated on the event listing.

The balcony is open for approximately 90% of shows, but availability can vary depending on ticket sales and event requirements. If balcony access or seating is important to you, we recommend checking with the box office in advance.

Seating and stools are in high demand and are allocated on a first-come, first-served basis. If seating is important to you, we advise arriving 30–45 minutes before the advertised door time.

For sold-out shows, stools are removed from most of the ground floor to ensure safe crowd flow and sightlines.

• The Brook is primarily an 18+ venue.
• However, young people aged 14 and over are welcome at shows when accompanied by an adult aged 21 or older.
• Please note, each adult may supervise a maximum of two under-18s.
• Occasionally, we host events with different age policies — such as 14+, 16+, or 11–17 unaccompanied shows. Any variation will be clearly stated on the event listing.
• Following advice from Southampton Police, we only accept passports or photo driving licences as valid proof of age when purchasing alcohol.
• We do not accept national proof-of-age cards or any other form of identification. If you’re lucky enough to look under 25, please bring valid ID — and if you’re unsure, give us a call before buying tickets.
• Under 16s must leave the premises by midnight.
• Under 18s are not permitted at Comedy Nights (unless otherwise stated), as some performances may include content unsuitable for minors.

Driving…

From the M3…

Head south towards Southampton, and follow signs for the M27 eastbound (Southampton & Portsmouth), then continue as below.

From the M27…

Leave the M27 at junction 5, take exit from the motorway roundabout signposted A335 Southampton. The road is called ‘Thomas Lewis Way’, and head towards Southampton City Centre. Go through the first lights, fork left at the second lights, signposted City Centre & Portswood (staying on the A335 Thomas Lewis Way). You pass a Shell petrol station on your right–hand side, then turn right at the next lights (3rd from Motorway) just before Machine Mart, then turn immediate left at the next lights (4th from Motorway). You are now on Portswood Road, The Brook is about 200 yards down this road on the left hand side.

Re-cap – Remember the lights.

1) Straight,
2) Left,
3) Right,
4) Left!

Parking General Info

Do not park in Screwfix. We recommend parking behind the venue on the Belgrave Industrial Estate, but please take care not to block gates or park on corners. Lorries operate here at all hours, and if one can’t get through, the show may be interrupted. Yes, it really would be embarrassing.

As with any town-centre parking, please ensure valuables are hidden from view. Additional on-street parking can be found on Portswood Road and nearby side streets.

Daytime Parking

Some early shows take place during business hours. Local street parking is mostly permit-controlled or limited to two hours, usually becoming unrestricted from around 4:00 pm.

The Industrial Estate is busy until around 6:00 pm, and during this time its car parks are private. Please do not park there or block entrances. Do not park in Screwfix.

If your show starts during business hours, we strongly recommend public transport, cycling, taxis, Voi scooters, or other creative means of travel. Parking demand can be very high.

Evening Parking

In the evenings, there is some street parking on Portswood Road and within the Industrial Estate behind the venue.

Our neighbours are generally happy for customers to use their car parks in the evenings, but please remember:

• Lorries use these roads 24/7
• Do not park on corners or block gates
• Poor parking may result in an irate lorry driver memorising your number plate mid-show
• Do not park in Screwfix.

Please do not leave your car overnight in any private car park, as it may be clamped or towed. If you need to leave your car overnight, use street parking (check permit restrictions) or ask our door staff for advice.

Clarke Lane car park is available in the evenings, but vehicles left after 7:00 am may be clamped. It’s fine for show parking — just don’t leave your car there overnight.

Local police advice is simple and sensible: never leave valuables visible in your car. On the rare occasions there have been break-ins, it has almost always been due to items left on display.

Public transport

By rail

From Southampton Central or Southampton Parkway, either connect to one of the local stations below or take a taxi and ask for “The Brook, Portswood Road.”

From Swaythling station (Walking)

Exit the station and cross Thomas Lewis Way via the footbridge. Continue onto Burgess Road, then bear left at McDonald’s onto High Road, which becomes Portswood Road.
The Brook is approximately 200 yards past Machine Mart on the left-hand side.

From St. Denys station (Walking)

Exit onto Osborne Road South via the footbridge and turn right. Pass The Dolphin pub and continue to St Denys Road. Turn left and walk uphill to the second set of traffic lights by Sainsbury’s. Turn right onto Portswood Road.

The Brook is on the right-hand side, around a 10-minute walk.

If you need a break en route, The Drummond is a handy stop (left up Bowden Lane).

Buses

• Bluestar 2
• Unilink U6
• Bluestar App has Bluestar & Unilink Buses on it.

The nearest stop is Sirdar Road, which is approximately 110 metres from the venue.

By taxi

Uber (Via the app)

West Quay Cars /  Radio Taxis 023 8099 9999

Door 2 Door Cars 023 8039 3939

Or search for cab numbers…

You’ll never go thirsty at The Brook. Whether you’re after a proper pint, a glass of wine, or your favourite spirit, there’s plenty behind the bar to keep everyone happy.

We’ve got the classics on tap including Carling, Madri, Pravha and Staropramen, alongside quality options like Lucky Saint 0% & a well-poured Guinness. Craft beer and Ale fans are well looked after too, with Alpacalypse, Atlantic IPA, Blue Moon Wheat Beer, Doombar plus rotating guest beers from local independent craft brewers. Cider drinkers can enjoy Aspall or Rekorderlig Strawberry, and if wine’s more your thing, there’s a solid selection of crisp whites, smooth reds and chilled Prosecco for celebratory moments.

Spirits more your style? You’ll find all the usual favourites including gin, rum, whisky, vodka and more, with a few premium options if you fancy an upgrade.

And if you’re skipping the alcohol, we’ve got a great range of alcohol-free options, soft drinks and mixers, so no one misses out.

Whatever you’re drinking, grab a glass, relax, and soak up the music. That’s what The Brook is all about.

We offer a hot selection of proper, comforting pies with all the trimmings, thanks to our mouth-watering partnership with award-winning pie makers Pieminister, widely regarded as the Oscars of the pie world.

Pieminister is a family-run business based in Bristol, where all pies are made in-house. They are the only national British pie company to use 100% free-range British meat, and they proudly hold Compassion in World Farming’s Good Egg, Good Chicken and Good Pig Awards for their commitment to animal welfare. They also produce excellent vegetarian and vegan pies, ensuring there’s something for everyone.

Our Pie Selection

• Moo – British beef steak & ale
• Mooless Moo (Vegan) – Plant-based alternative to the classic steak pie
• Heidi (Vegetarian) – Somerset goat’s cheese, sweet potato, spinach & red onion
• Free Ranger – Free-range British chicken & ham hock with leek & thyme
• Fungi Chicken – Free-range British chicken with field & chestnut mushrooms
• Special – Check the specials board for delicious guest appearances

All pies are served piping hot with your choice of buttery mash and minted mushy peas, topped with a classic plant-based gravythat is gluten-free and vegan-friendly. Sides can be finished with crisp shallots and West Country cheddar.

Places to eat

Mango Thai Tapas Portswood 023 8067 8877

Kohinoor Indian Restaurant  023 8058 2770

The Platform Tavern  023 8251 7782

Places to stay

Jazzy B Property
Great local apartment that many of our customers use. Walking Distance! 2 rooms sleeps 4.

You can get 10% discount with a ticket. Discount code is “THE-BROOK” but you must supply evidence of your ticket to get that discount. Booking in advance recommended!

Elizabeth House Hotel 023 8022 4327

Leonardo Hotel 023 8037 1111

Premier Inn 0870 990 6436

Travel Lodge 08719 846212

Village Hotel 020 3027 6614

Hilton Double-Tree 023 8070 2700

A list of various accommodation choices
Listed in distance-order from the venue.

Get a list of rooms available from Cheap Rooms here:
www.cheaprooms.co.uk/destinations/southampton/

• Once purchased, tickets cannot be resold, transferred, exchanged, refunded, or returned unless the event is cancelled or rescheduled.
• If an event is cancelled or rescheduled, we will make every effort to contact you using the details provided at the time of booking to offer a refund or exchange.
• Duplicate tickets will not be issued for lost or stolen tickets.
• No refunds will be given to customers who are refused entry or ejected for being (or appearing to be) underage, abusive, threatening, intoxicated, or displaying any other behaviour deemed anti-social. On the rare occasion that someone is ejected from the venue, no refund will be given.
• Purchasing a ticket is confrimation of acceptance of our terms and conditions.

Venue Ethos

• At The Brook, we take pride in being a trouble-free venue where everyone — customers, staff, artists, and security — can enjoy a safe, friendly, and fun atmosphere.
• We’re all here to have a great time, and unacceptable behaviour of any kind will not be tolerated.
• Anyone asked to leave will not receive a refund.
• If you ever feel someone’s out of line, please come and speak to us at the box office.

Smoking

• In compliance with current UK law, The Brook has a strict no-smoking policy, in-fact we had a no smoking downstairs policy two years before the ban!  This was personally requested by Steve Harley.
• You may smoke outside the building at the door-staff’s discretion.
• If you smoke outside, please smoke down the steps in the garden, please stay away from the front door.
• Like many businesses we do not allow electronic cigarettes to be used inside the venue. We have a lovely outside area.